Cybersecurity for SaaS, cloud and data center providers

When you sell technology, your customers inherit your security. One flaw in how your platform keeps each customer’s data separate can expose all of them at once. That becomes a contract problem, a regulatory problem and a sales problem in the same week.

Why security decides deals

Enterprise buyers, banks and government clients will not sign until they see evidence. They want a recent penetration test, SOC 2 or ISO/IEC 27001 certification and answers to long security questionnaires. Under the Personal Data Protection Law (UU PDP), you are usually a data processor for your customers and share responsibility if their data leaks. Platforms that serve users in Indonesia must also register as electronic system operators (PSE) with the Ministry of Communication and Digital Affairs (Komdigi), which brings its own security obligations.

Where platforms break

  • Tenant isolation and API authorization. The classic flaw lets a user at customer A read or change data belonging to customer B, often by changing an ID in a request (testers call this IDOR or BOLA). Server-side request forgery (SSRF), which tricks your server into making requests for the attacker, can expose cloud credentials.
  • The software supply chain: secrets left in build pipelines, poisoned open-source packages and containers that can break out to the host.
  • Cloud and data center infrastructure: over-permissive access roles, exposed server management interfaces such as BMC or iDRAC, and escapes from virtual machines to the hypervisor.
  • AI features: prompt injection (hidden instructions that make the model misbehave), leakage of one user’s data to another through the model, and abuse of paid model capacity.

What we do

We test cloud environments, APIs and mobile apps and review source code, combining automated analysis with manual review. Findings are mapped to OWASP ASVS, SOC 2 and ISO/IEC 27001. AI features are tested against the OWASP Top 10 for LLM Applications. You get the report within 10 days and a retest before your release or your SOC 2 audit window.

Between tests, we run continuous vulnerability assessment and threat modeling sessions with your engineers, which catch design flaws before they ship. Our 24/7 Security Operations Center (SOC) and threat intelligence team can triage alerts on your platform and support you during customer-facing incidents.

Your own staff are a data risk too. Engineers often paste code, logs and customer records into AI assistants. Nesgate masks credentials, customer records and internal code names before those prompts reach ChatGPT, Gemini or Claude.

Scope and credentials

Work is scoped by applications, APIs and cloud accounts. It is done under NDA, in staging or in production with agreed rate limits. Snipeyes is CREST-accredited and ISO/IEC 27001:2022 certified, and our testers use OWASP ASVS and the OWASP API Security Top 10.

We work with SaaS vendors and software houses, cloud managed service providers, data center and colocation operators, and AI companies.