Cybersecurity for hospitals and life sciences
Hospitals cannot pause. When the hospital information system goes down, doctors lose access to records, test results and imaging, and care slows down or moves to paper. Patient data is also among the most sensitive personal data there is, and criminals know its value.
What an attack means for a hospital
Ransomware is the main threat. It is malicious software that locks the hospital information system (HIS) and electronic medical records (EMR), and sometimes the backups too, until a ransom is paid. Wards fall back to paper, emergency patients may be sent elsewhere and planned surgery is postponed. Recovery can take weeks, with costs for overtime, outside specialists and lost revenue.
A data leak does a different kind of damage. A diagnosis or test result cannot be changed once it is exposed. Patients lose trust, and the hospital has to answer to regulators.
Rules that apply
Under the Personal Data Protection Law (UU PDP), health data is a specific category of personal data with stricter protection and breach reporting duties. The Ministry of Health’s regulation on electronic medical records requires hospitals and clinics to keep records confidential, intact and available, and to connect to the national SATUSEHAT platform. Hospitals that treat or bill US patients, or process data for US partners, may also fall under HIPAA. We map our findings to UU PDP, the Ministry of Health requirements, HIPAA where it applies, and ISO/IEC 27001.
What we test
- The HIS, EMR, patient portals and the APIs that connect them. We check whether a staff member on one ward, or a patient, can open records they should not see.
- Medical imaging systems (PACS) and connected devices such as infusion pumps and patient monitors. These often run old software and can give an attacker a path across the network.
- Laboratory systems and, for pharmaceutical companies, research data and the control systems used in production and cold storage.
- The route a ransomware attack would take, from one stolen account to control of the whole network and the HIS. We also check that backups can really be restored.
Keeping care running during testing
Testing is scheduled around clinical operations. Medical devices are tested in a lab or during maintenance windows. Any patient data we come across is handled under NDA and data-masking controls.
What you receive
You get a penetration test report within 10 days. A penetration test is an authorized, controlled attack that finds weaknesses before criminals do. The report shows the board the patient safety and regulatory impact of each finding, and we retest after fixes. Where payers or partners need it, we align the evidence with SOC 2.
Our 24/7 Security Operations Center (SOC) can monitor your environment. We also run tabletop exercises, guided rehearsals of a cyber incident, so clinical teams practice working through downtime and restoring from backup.
Clinical and admin staff increasingly use AI tools. Nesgate masks patient identifiers and records in AI prompts and file uploads, inside the browser, before anything leaves the device.
Snipeyes is CREST-accredited and ISO/IEC 27001:2022 certified. Our testers apply OWASP ASVS, NIST SP 800-115 and MITRE ATT&CK. We work with hospitals, clinics, diagnostic laboratories, pharmaceutical companies and medical software providers.