IT Outsourcing and Staff Augmentation

Staff augmentation means we place skilled IT and security professionals in your team, on-site or remote, for as long as you need them. It fills a gap quickly while permanent hiring catches up, or covers work that does not justify a full-time role. You get the skills you need without a long recruitment process, and costs stay easier to control.

When it helps

Typical situations are a project peak, a new 24/7 function that needs staffing, a resignation in a critical role, or systems that must be kept running during a transition. We work with CIOs, CISOs and engineering managers at banks, fintech, government agencies, telcos and large enterprises.

Roles we can fill

  • IT security engineers
  • SOC analysts
  • Technical support staff
  • System administrators
  • Telecommunications engineers
  • Infrastructure engineers
  • NOC (network operations center) analysts
  • DevOps engineers
  • Web developers
  • Software and application developers
  • Website and application maintenance and management
  • Database developers and administrators

From request to placement

You tell us the role, skills, seniority, working hours and location. We screen candidates for technical ability and background before you interview anyone. Once you have chosen, onboarding follows your security policies: a non-disclosure agreement (NDA), access set-up and a proper handover. During the placement we hold regular performance reviews.

Keeping the arrangement secure

Giving outside staff access to your systems carries its own risk, so it needs to be controlled. Snipeyes is ISO/IEC 27001:2022 certified, and the people we place work under documented information security processes, including confidentiality agreements and access management. Security roles are backed by the same practice that delivers our penetration testing and SOC services. We are headquartered in Jakarta, Indonesia, and have served clients since 2020.

Questions about placements

Can placed staff work on-site, remotely or both? Either. You tell us the working hours and location for each role when you make the request.

Do we interview the candidates? Yes. We screen candidates for technical ability and background first, and you interview and choose before anyone starts.

What if someone turns out not to be the right fit? We hold regular performance reviews during the placement, and if someone is not the right fit, we help find a replacement.

Request IT outsourcing support to discuss roles, duration and budget.