Cybersecurity for government and the public sector

Government systems hold the most sensitive records a country keeps: identity, tax, health and social benefit data. When a public portal is breached or goes offline, citizens lose access to services and trust in the institution falls. The public holds the agency responsible, whoever built the system.

What is at risk for an agency

For a ministry or agency, a cyber incident is a service failure and a question of public accountability at the same time. Citizens cannot renew documents, apply for benefits or make payments. Leaked national ID numbers (NIK) can be misused for fraud for years. Audit findings, questions from parliament and press coverage follow. For state-owned enterprises that run vital services, an attack can also disrupt energy, transport or finance.

Which rules apply?

The National Cyber and Crypto Agency (BSSN) issues security guidance for government bodies and for operators of vital information infrastructure. The Electronic-Based Government System (SPBE) framework makes security part of each agency’s digital governance. The Personal Data Protection Law (UU PDP) applies to public bodies as well as private companies. Many agencies also use ISO/IEC 27001 and the NIST Cybersecurity Framework (CSF) to organize their controls, and we map our findings to both.

Where attackers get in

  • Citizen portals and their APIs, where a missing permission check can expose personal and national ID data.
  • Suppliers and contractors who have remote access to agency systems.
  • The link between office IT and the operational systems of state-owned utilities and infrastructure.
  • New systems that go live nationally without any security check.

The last gap is often the easiest to close. A short, independent test before launch costs far less than fixing a live system in public.

How Snipeyes helps

Independent testing

We run penetration tests (authorized, controlled attacks that find weaknesses before criminals do) on external systems, APIs and mobile apps. For new systems we offer System Security Acceptance Testing (SSAT), a security check that serves as a formal gate before go-live. The result is evidence that auditors and oversight bodies can review.

Security audits

We assess your controls against ISO/IEC 27001 or NIST CSF, show where the gaps are and give you a prioritized plan to close them.

Monitoring

Our 24/7 Security Operations Center (SOC) and threat intelligence service can watch agency domains and alert you when staff credentials appear in leaked data.

Reports arrive within 10 days of testing, and we retest until findings are closed. Rules of engagement are agreed in advance to protect live services, and all work is under NDA. One program can cover several agencies and data centers, and our team works in English and Bahasa Indonesia.

Who we work with

We serve ministries, national agencies, regional governments and state-owned enterprises. Snipeyes is CREST-accredited and ISO/IEC 27001:2022 certified. Testing follows NIST SP 800-115 and PTES, and web findings are mapped to OWASP ASVS.